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Terms & Conditions

 

TERMS: Net thirty (30) days

DISCOUNT: 3% product discount if paid within fifteen (15) days of invoice.
** NOTE: Discount NOT applicable to freight charges. **

LATE CHARGES: Invoices not paid within thirty (30) days from invoice are subject to an interest charge of 1½% per month.

FREIGHT:

Prices F.O.B. Shawnee, OK.
Freight is prepaid and added to invoice unless otherwise requested.
Freight allowed orders over $10,000 outside Oklahoma.
Freight allowed orders over $2,000 inside Oklahoma.

MINIMUM ORDER: Minimum order of $50.00, excluding freight.

PAYMENT ADDRESS:

 General Plastics Inc. 
3500 North Harrison
Shawnee, OK 74804

CONTACT US:

PHONE: 

405-275-3171 / 888-275-3171
FAX:  405-275-8114 
E-MAIL:  sales@general-plastics.com
WEBSITE: www.general-plastics.com
NOTE: Catalog & list price can be found on our website.
For Excel List/Net, e-mail sales@general-plastics.com.

DISTRIBUTOR MULTIPLIER:

Contact General Plastics to obtain your multiplier.

NEW ACCOUNTS

 PLEASE PROVIDE THE FOLLOWING:

CREDIT SUMMARY SHEET

  • TAX ID
  • TAX EXEMPT
  • BILLING INFO

Returns / Restock
  • Return Merchandise Authorization (RMA) required for all returns.
    Download RMA form here or call 888-275-3171 to request a form.
  • Completed RMA must be approved by a General Plastics before merchandise can be returned.
  • Once approved, the RMA must be returned with merchandise within 30 days.
  • Return shipments without an approved RMA will not be accepted!
  • All approved returns will be assessed a 33% restocking fee plus 3% early pay discount (if previously taken).
  • All approved returns are issued as a credit to purchasers account only. No Other Refunds Are Available.
  • Freight shall be paid by customer.
  • Damaged or previously used products will NOT be accepted.
  • Returns on merchandise older than 30 days will not be accepted.
  • Not all products are returnable. - Please call 888-275-3171 for more information.
  • *SF100 (Non-Stock), Boxes & Special Order items are not returnable*
  • Pipe and Fittings 18” and up are not returnable

Other terms and/or conditions may apply, please contact General Plastics for more details.
All terms subject to change without notice.

 

 

ATTENTION CUSTOMER!

It is your responsibility to inspect your order at the time of delivery!

Do not sign for delivered items if you have not inspected and confirmed the order is complete and clear of damages. All shortages and damages MUST be noted on the shipping document(s). If this information is not noted on the shipping documents once received, any shortages or damages will not be the responsibility of General Plastics.

If you receive an order that is missing items:

Make a note of the shortage on the shipping document. Determine if the shortage is the fault of the shipping company or General Plastics.

If you received damaged items:

Receive the damaged items and mark each damaged piece on the shipping document. You then must file a claim with the shipping company to be reimbursed for the value of the damaged items.

If you find concealed (minor, hard to notice) damages after noting on the receiving document that the delivery was complete and undamaged, most freight companies will allow you to file a claim within ten (10) days from the delivery date.

GENERAL PLASTICS WILL NOT BE HELD RESPONSIBLE FOR ITEMS DAMAGED DURING SHIPPING. THE CUSTOMER IS RESPONSIBLE FOR INSPECTING ALL DELIVERIES FOR DAMAGES BEFORE SIGNING THE SHIPPING DOCUMENTS AND RELEASING THE DRIVER OF THE SHIPPING COMPANY.

If your order is short and it is proven to be an error made by General Plastics, or, if we have shipped you an incorrect item, we will work to resolve the problem immediately.

 

Thank you,

GENERAL PLASTICS

General Plastics, Inc. 3500 North Harrison Shawnee, Oklahoma  74804 888-275-3171 sales@general-plastics.com

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